Instant messaging and compliance issues: What you need to know

Where we see further red flags appearing in terms of IM and compliance is from the widespread use of consumer IM clients, such as AOL Instant Messenger, Microsoft MSN Messenger and Yahoo Instant Messenger. Most use of consumer IM clients is not formally managed, authorized or recorded. The concern for the IT manager is lack of management and control. Major IM compliance issues include record retention, as well as supervision and the protection of consumer information. Critical business issues such as confidential information theft and copyright violations are of equal concern.

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Messaging Market Assessment

The messaging market assessment incorporates the unified messaging (UM) and instant messaging (IM) market. The UM market consists of platforms and services that integrate different modes of communication — e-mail, voice mail, mobile, and fax — that facilitate users' ability to remain in touch.

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Internet One Launches 3 Months Free Trial of its Real-Time Communication VoIP and Instant Messaging Package for ISPs

Internet One Ltd (http://InOne.net) a leader in communication solutions offers a free 3 month trial of its first integrated, zero-deployment communication package to Internet Service Providers (ISPs) and individuals, allowing them to seamlessly use Telephony over the Internet as well as access to the regular telephone network, using the latest Voice over IP and Instant Messaging technologies.

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Yahoo to Launch Updated Instant Messaging Product

The Sunnyvale, California-based company dubbed this latest update the "All New Yahoo! Messenger" and will roll out most new features on Monday.

"It really is a very dramatic step forward" both in terms of technology and the appearance of the site, said Lisa Mann, Yahoo's senior director for messaging products.

Instant Response

In addition to basic services such as AOL rolling out enterprise-grade versions, corporations including Microsoft and IBM Corp. are assisting the growth and development of IM in the office.

Secure Instant Messaging

Everyone talks about protecting the corporation from intruders—including, perhaps, its own employees. But who's protecting your instant messages from snoops?

Instant Messaging: Slugfest on the Desktop

In this corner, it's MSN. In this corner, AOL. And in this corner, Yahoo!, as the instant messaging (IM) providers put up their dukes -- or, rather, enhancements -- in the fight to attract consumers.

Viruses target IM

When it comes to viruses and worms, e-mail gets all the attention, but now that instant messaging has infiltrated both home and office, it too has become an attractive and easy target for virus writers.

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